We want to provide our loyal customers the best experience, for us they are our family, . However, it is inevitable that few accounts may abuse our liberal returns policy. These accounts typically return most of the items bought or choose to not accept our shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to cancel orders of such accounts which have high percentage of returns and shipments not accepted by value of orders placed.